FAQ'S

1. How do I place an order?
To place an order, simply browse our selection of bedsheets, choose your preferred product, size, and color, and click "Add to Cart." When you're ready, go to the checkout page to complete your purchase.

2. How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can use this to track your order’s status through the carrier’s website.

3. What is your refund policy?
We offer a 3-day refund policy. If you're not satisfied with your purchase, you can return the item within 3 days of receiving it, as long as the item is unused, unwashed, and in its original condition. Please refer to our full Refund Policy for more details.

4. How do I request a refund?
To request a refund, please contact our customer service team at [your email/contact] within 3 days of receiving your order. Be sure to include your order number and the reason for the refund.

5. Do you offer free shipping?
We offer free shipping on orders over [10000 amount]. For orders below that, shipping charges will be calculated at checkout based on your location.

6. How long does shipping take?
Orders typically ship within [3] business days. Delivery time depends on your location and the shipping method selected. You will receive tracking information once your order has shipped.

7. Can I change or cancel my order after it’s been placed?
Unfortunately, once your order is placed, it cannot be modified or canceled. However, if you notice an issue with your order, please reach out to us as soon as possible, and we'll do our best to assist you.

8. Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times will vary depending on the destination. Please note that customs fees or import duties may apply.

9. Are your bedsheets made from sustainable materials?
Yes! We are committed to offering high-quality, sustainably sourced bedsheets. Our materials are carefully selected for their softness, durability, and eco-friendly properties.

10. How should I care for my bedsheets?
For the best results, we recommend washing your bedsheets in cold water and tumble drying on low heat. Please follow the care instructions on the label to ensure the longevity of the fabric.

11. What should I do if my bedsheets are defective or damaged?
If you receive a defective or damaged item, please contact our customer service team immediately with photos of the issue. We will assist you in resolving the problem, either with a replacement or a refund.

12. How do I contact customer support?
You can reach our customer service team via email at [sfriendyfabric@gmail.com] or by using the contact form on our website.