Refund policy
Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a 3-day refund policy, under the following conditions:
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Eligibility for Refund
- You must request a refund within 3 days of receiving your order.
- The item must be unused, unwashed, and in its original condition with all packaging and tags intact.
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How to Request a Refund
- To request a refund, please contact our customer service team at [your email/contact] within 3 days of receiving your order.
- Include your order number and reason for the refund in your message.
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Refund Process
- Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
- If your return is approved, we will process the refund to your original method of payment within 5-7 business days.
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Shipping Costs
- Shipping costs are non-refundable. The cost of return shipping is the responsibility of the customer, unless the item is defective or incorrect.
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Exclusions
- Customized or personalized items are not eligible for refunds.
If you have any questions or concerns, feel free to reach out to us at [sfriendyfabric@gmail.com].
Thank you for shopping with us!